RV Satellite Technical Bulletin

Satellite Tech Bulletin

MotoSat: H D/skewable for DirecTV, Dish Network and Shaw will no longer work as of 8/21/15. It will try to lock on but wont it will just keep peaking and searching. Option 1: purchase and install a RF Mogul upgrade kit that allows you to keep your MotoSat on the roof. Option 2: replace the MotoSat with a new system.

TracVision / KVH: R4, R5, R4SL, and R5SL

DISH Network has changed the left-hand (LHCP) tracking transponders of its 110 W and 119 W satellites from QPSK to 8PSK encoding. As a result, DISH Network subscribers with the above referenced TracVision systems might need to upgrade to an RF7 board or choose an alternate LHCP tracking transponder.

1st generation RF Mogul:  Issue: RFM1000 and RFM1100 Antenna Controllers cannot ID Main Satellite on Shaw, DirecTV, and Dish Network systems.

EOL Problem: As of July 24, 2015 all Television Controllers (RFM1000 and RFM1100) manufactured by Wiworld a Korean Company are no longer supported under their warranty agreements (1 year from FOB USA date (July 2013)).

Wiworld offers no support or warranties after 1 year (FOB USA) receipt of product. RF Mogul extended this warranty to 2 years ending all support effective July 24, 2015.

ECN Problem:On August 21, 2015 a primary signal used for identification of satellite 119W was changed to a different signal format. This change has affected the hardware inside the Wiworld controllers which cannot be repaired or updated. A primary component inside the Antenna controller which controls LNB power is no longer available from the IC manufacturer. A software fix for this would require a full rewrite of the fundamental search routines. Our supplier indicated this would be a 90 to 180 day project and would need to be scheduled in order to begin as the product is no longer covered under support warranties.

Solution: RF Mogul will offer the customer an upgrade path at product base cost. This is about 50% of the suggested retail sale price. No proof of purchase will be necessary. This upgrade offer will end 1 year from the effective date of this document.

Solution: RFM to Eagle Upgrade Warranty. In addition to the “at cost” product upgrade RF Mogul will also include a Limited Life Time warranty to those customers who purchased the RFM to Eagle upgrade.

Winegard and Kingdome: Unknown at this time

Advanced Satellite, Cal Thorne, 541-607-8968. If you have any questions feel free to call.    Website:  www.rvtv2go.com