Monday, November 11, 2013

Count Me Out but Here's who is opening Thanksgiving Day

Black Friday, for some there is absolutely NO Way you'd ever find them anywhere near a store that day!  Me? I enjoy the fun of the chase as much as the next shopaholic. Well, I qualify I am only a shopaholic at Christmas, I LOVE to buy for my family! Shopping on Black Friday with Grandma has become quite a tradition in fact. We do have fun! Our Black Friday Grandma Fanning tradition is complete with a breakfast stop at a nicer restaurant than they might usually go to (we like Sweetwater's at Valley River Inn), and then a second round of shopping:)


But enough is enough. If you MUST open on Thanksgiving, then Mr. Retailer Count Me Out!
I will celebrate Thanksgiving Day with my family around the dinner table, with Grandma's famous gravy and mashed potatoes, Grampa's world's most moist turkey ever, and wonderful pumpkin pies for dessert (a traditional meal our grandkids anticipate all year long). Opportunities to Gather with our entire Extended Family are few and far between and not something I'm willing to forego or rush through.
... Yes, I am going to miss the CRAZY fun of loading the car with a couple grandkids, our lists in hand, to embark on that middle-of-the-night start to the Christmas shoparama, but, Family Traditions Come First.

Now on Friday...Hey, I'm sure I will find somewhere to go and a great deal waiting there...
Stores I have heard are opening early are:
Thanksgiving Day:
Black Friday: Most retailers that are opening on Thanksgiving will remain open overnight. Here's some more information on the schedules for each retailer:
  • Belk: Open 8 p.m. Thanksgiving to 10 p.m. Black Friday
  • GameStop:  Open 12 a.m. Black Friday
  • JCPenney:  Open 8 p.m. Thanksgiving Day to  9 p.m. Black Friday
  • Kmart:  Open 6 a.m. Thanksgiving Day to  11 p.m. Black Friday 
  • Kohl's:  Open 8 p.m. Thanksgiving Day to  10 p.m. Black Friday 
  • Macy's: O pen 8 p.m. Thanksgiving Day to  9 p.m. Black Friday 
  • Old Navy:  Open 9 a.m. to 4 p.m. Thanksgiving Day. Will reopen at 7 p.m. on Thanksgiving and close at  10 p.m. Black Friday.
  • OfficeMax:  Open 8 p.m. Thanksgiving Day 
  • RadioShack: Open  8 a.m. Black Friday
  • Sears:  Open 8 p.m. Thanksgiving Day to  10 p.m. Black Friday 
  • Staples: Open 8 p.m. Thanksgiving
  • Target: Open 8 p.m. Thanksgiving to 11 p.m. Black Friday
  • Toys R Us:  Open 5 p.m. to 9p.m. Thanksgiving Day. Will reopen at 5 a.m. Black Friday to 1 0 p.m. Black Friday.  

Friday, November 8, 2013

Country Coach Addiction


Seems like we all have our fond afflictions…the things we are most passionate about….
For many of my friends that is motorcoaching…
For me, I readily admit my passion for Country Coach. There’s something about the smooth lines of those motorcoaches that turn my head and take my breath whenever we pass on the interstate, or whenever a Country Coach pulls into the sales and service center in Junction City where I work. I always watch as a Country Coach draws nearer to identify the model, and then to see if I know the driver! I have been blessed with so many CC friends over the past three decades. Lifelong friends, in fact.
About 500 of them are now members of an International Chapter of FMCA with which I am proud to be associated… Country Coach Friends are the BEST of Friends. Like the motorcoaches they drive, they are the world’s finest.
And their ability to have FUN at rallies in unmatched.

OHHHHH, LOUISIANA….such a state! Years ago Dee and Bob Pastorello showed my daughter and I the BEST Time when we attended a Country Coach owners rally as  "rally support”. I was the Company’s Liaison to the club and Katrina was the club manager. LOUISIANA is a must-go state whenever a rally occurs there! The terrain, the culture, the people…oh my, those crazy wonderful Cajuns.
These days I see more and more old Country Coach friends as the Lane County RV industry rebounds. Motorcoachers are in town having renovations done, buying furnishings and draperies and cabinet upgrades, having service & maintenance work done, and shopping for a new or new-to-them motorhome. Over at Country Coach Corporation where Ron Lee opened a service and sales center nearly three years ago, there is a flurry of activities as he works toward again rolling motorhomes onto Sixth Avenue that bear the Country Coach moniker. What a day that will be!

The Country Coach Friends Club and Country Coach motorcoaches, Two Things  For Which I Have a "Fond Affliction"

Monday, November 4, 2013

Country Coach Owners Lankfords Motorcoach Fire

Back in the late 90's (1999 to be exact) Connie and Norm Lankford sat down with me as I drafted their testimonial on a very frightening experience they'd survived in their Allure motorcoach. When I heard about it, and saw the photos of the coach back then, I knew there was a story there worthy for all Country Coachers to hear. I'll share an excerpt from their testimonial here because frankly I find it a timeless reminder. With all the Country Coaches still out there on the road it is great to know that Country Coach took extra steps throughout the CC motorcoach build process, including when Your Coach was built.

Safety, Safety, Safety throughout!

Norm was born in Hanford CA on a cotton farm. He had a career with IBM before launching his own business. Connie is a London England native who came to the US in 1956. She and  Norm married in 1962 and Connie applied her accounting background to the family business. They raised four boys and then eventually retired  in 1995. They enjoyed motorcoaching since 1973.Out there finally able to embrace the lifestyle fulltime since 1995, the Lankfords had purchased a new Allure by Country Coach in 1997. They traveled coast to coast after retiring exploring the tiny villages, off the beaten track places, as well as busy metropolitan areas. They developed a special affinity for the Pacific Northwest, the beautiful national forests, and especially the Oregon Coast.

May 10, 1999 stands out in their memories as one of their 'darker days.' Yet when they originally related the incident of that day, it was the blessings in the situation that they seemed to draw attention to... they found much to be thankful for in the midst of tragedy.

Where's there's smoke, there's fire...

We've heard that adage, where there's smoke, there's fire, and it certainly proved true for the Lankfords. Connie and Norm were driving their Allure north on Highway 95 leaving Yuma AZ. Norm was easing his 1997 40' Allure on down the road when he checked his side view mirror and saw smoke rising behind the coach!

Pulling swiftly to the side, he yelled for Connie to get out and away, while he did the same making sure the propane was off. In retrospect, he joked, that after he shouted for Connie to "get out, there's a fire!" it took him "a quarter mile to catch up to her and get her stopped." She retorted with a little smile, "I was going for help!"

Norm discovered his tow car was in flames. he tried unsuccessfully to unhook it from the coach. Unfortunately, the jammed receiver would not release. A passerby called the fire department while the Lankfords stood at the side of the road waiting for help to arrive. When it did arrive, the fire had spread to the coach.

Firefighters used over 6500 gallons of water fighting the flames in the interior. They worked over two and a half hours. This was quite a testimonial in itself, Norm pointed out, as a fireman in charge had told him that this was the very first time they had so aggressively battled such a fire in a RV interior. "Normally," the fireman stated, "a RV would be up in flames in a matter of minutes. Not this Country Coach, though. Whatever chassis this coach is built on, it is most impressive..."

Although the Lankfords car and coach were totaled, the firemen were able to HOOK UP TO THE REAR END OF THE ALLURE AND TOW IT 45 MILES!

Norm pointed out that was due to the fire protection materials in this coach's floor. When the Lankfords accessed the bays to assess the losses, they found NO water damage at all. What they lost was due to smoke damage only.

At the time of my interview Norm said, "We are full-timers and safety is a primary concern. This experience confirmed what we have always felt about Country Coach. It is the safest mode of recreation travel on the road."

"The fire department did not determine the cause of the fire in the tow car. But we're certainly not letting this keep us on the curb for long...." In fact the Lankfords had their new coach on order and shortly after the interview it was delivered to them. "We can't say enough about the Quality and Safety built in a Country Coach."

"One of the most important reasons we purchased a Country Coach was because of the solid way it is built. Boy are we glad we did. We are trusting our lives in it."

I haven't spoken with Connie and Norm Lankford for many years, and yet today, I remember the Lankfords' spirits, their enthusiasm for the lifestyle, and their ability to find the good in one of life's big tragedies.

Over the years I heard countless testimonials like theirs from other motorhome owners about how their coach stood up to a test, survived a storm, a rollover, etc. Each of those people's stories and their obvious passion for their Country Coach, helped to make me a life-long Country Coach cheerleader.

Truly if you are out there on the road today enjoying the changing scenes from the cockpit of a Country Coach--your home on wheels exudes not only luxury, but stability, safety and quality engineered in from the chassis up.

Keep enjoying those safe travels, and if YOU have stories to share, I'd still love to hear them!

Drop me a line!

(If you DON'T own a Country Coach, and would like to, the good news is there are many reputable Country Coach sales specialists who can help you find that perfect new-to-you Country Coach. Two of them that immediately come to mind are Damon Rapozo and Louie Courtemanche, two of the best, most knowledgable Country Coach salespersons I've ever met....dealerships like Country Coach Corporation, Premier RV Services, Motorhomes of Texas, Premier Motorcoach Services of Tucson Arizona, and many other great dealerships can help you find the coach of your dreams in a gently used, pre-owned Country Coach motorcoach. Give Louie, Damon or one of the other dealers above a call....take a test drive, see if you agree that the Country Coach motorcoach is STILL the World's Finest Motorcoach on the road today.
     AND, on an exciting closing note, we may in the future again see NEW Country Coach brand motorcoaches roll onto First Avenue in Junction City Oregon. It is CCC owner Ron Lee's vision, intent and business plan to offer a New Country Coach product to America's motorcoach enthusiasts. You can keep apprised on these developments at www.countrycoach.com.)

Wednesday, October 30, 2013

Former Country Coach, LLC Service Specialists...where are they now?



Former Country Coach, LLC 
COUNTRY COACH SERVICE SPECIALISTS…
Here’s Where They Are Today!
*Formerly employed by now defunct Country Coach, LLC, these Country Coach Service Specialists  
still work in the industry available to assist with care and servicing of your motorcoach!


As Consultant to the CCFI Board of Directors, I am happy to share this list which. actually, I compiled the original list after CC, LLC’s closed its doors.  I wanted to keep track of my CC service friends and where they had gone “after Country Coach, LLC.”  It is a priority at the Country Coach Friends Incorporated Club to keep track of Country Coach service specialists who worked at the former Country Coach manufacturer in the Service field.  These people were and are still the most qualified to provide care and attention to Country Coach motorcoaches. The list below identifies many former service employees of the defunct Country Coach, LLC and where they are today. 

If you have corrections please let me know. It is by no means complete and there are many other Country Coach specialists still serving motorcoachers somewhere in the RV industry. Do you know where other former CC, LLC service providers are now located? Will you please let me know so I can continue to update this list periodically?

SERVICE PROVIDERS

COUNTRY COACH CORPORATION. Owned by Ron Lee, Country Coach Corporation offers full coach service, renovations and upgrades, coach consignment sales, parts, and an extensive offering of Country Coach Corporation logoed apparel and aftermarket items. Located at the original Country Coach, LLC campus, CCC employs many former CC Service Specialists. Doug Beaudry, service manager, heads a service team that includes Assistant Service Manager Chris Snyder,  Andy Nunez, Arlene Barley, Martine Montgomery and more.

Also former CC, LLC employees who worked in non-service areas: Tami and Terry Keeler, Tonya Buendia and David Diamond to name a few… 10% parts discount to all Country Coach owners. CCC has a robust parts department and can help you determine WHICH part you need. Phone techs are on staff to address your service questions (a fee applies for this service.)  CCC owns intellectual property (IP) of former Country Coach, LLC. Phone: 541-234-2167. Website: www.countrycoach.com

OREGON MOTORCOACH CENTER. Co-owned by Bob Lee (founder of the original Country Camper/Country Coach Inc) and his son-in-law Pat Mason, Oregon Motorcoach Center employs many former Country Coach, LLC service specialists including Service Manager Jim Cooley, Andy Hess, Vern Huber, Dave Remington, Glenn Lacewell, and Chance Ludtke. OMC also has former Monaco service specialists on staff. Full motorcoach service and coach renovations. All RVs serviced. Extensive parts department. 

The OMC team has 1000s of parts too, so check with them if you’re looking for a certain part for your motorcoach. 10% Member discount on parts. Phone: 541-762-1505. Web: www.oregonmotorcoachcenter.com (Eugene, OR)

PREMIER RV SERVICES. Co-owned by Louie Courtemanche and Gary Obermire.10% Member discount on parts and labor, Full Service (house and chassis work, interior renovations, electrical, fiberglass, paint, renovations and upgrades), Pre-owned Coach Sales, and Indoor Secure, Heated Storage. Former Country Coach, LLC service specialists David Rutherford, Brian Johnson and Timothy Lemon provide full service as well as a Monaco Specialist.  

Paint specialists Julio Patino and Steve Gottschling (formerly the best of the best in the defunct Country Coach, LLC) are on site as well. Non Service staff, Susan Graham and Mike Bassett, long time sales specialists, also lend their sales expertise.   Web: www.PremierRVServices.com; Email: premierrvstorage@gmail.com. Phone: 541-998-2640 (ofc), 541-953-6729 (Louie), 541-554-3997 (Gary). (Junction City, OR)

Matt Carr, CARR INDUSTRIES, former cabinetry plant manager at CC, LLC, services include: cabinetry and countertops, full interior upgrades and remodels, storage enhancements, HD audio/video upgrades, tile/carpet/wood floors, countertop repair/replacements, SilverLeaf Electronics service, 12 volt/110 electrical repairs, appliance upgrades/replacements, window treatments and mobile service.   10% member discount. Matt purchased all cabinetry/counter surface materials at CC, LLC bankruptcy auction. w www.carr-industries.com  Email: carr8118@msn.com. Phone: 541-968-1888. (Veneta, OR)

Debbie Hollembaek of DLH DESIGN, former VP of Design at CC, LLC, works closely with Carr Industries, Premier RV Services, Country Coach Corporation, and independently on everything related to the interior of your coach. Need upgrades in your interior? Debbie is a great design consultant still available to assist her service friends in the selection of materials and design which perfectly suits your personal needs and preferences. Phone: 541-579-0910;  Email: dlhdesign@comcast.net (Eugene, OR)

Bob Vinson of RCV CUSTOM COACH SERVICE is offers mobile RV services. He will travel to where the work is needed. Specializing in electrical issues but offers full range of motorcoach service. Resiyrce parts at their website. 10% CCFI discount. Email: bob@rcvcustomcoach.com; Ph 541-870-6233. Web: www.rcvcustomcoach.com 

Dave Rousey Jr, STYLEWORKS RV REPAIR & RESTORATION, LLC, is RVDA/RVIA & Prevost Certified Technician/Owner. 10% member discount on parts & service. Hydronic heat, A/C, electrical diagnostic, full to partial restorations, awnings, etc. Web: http://styleworksrvrepair.com. Phone: 541-501-2924; Email amanda@styleworksrvrepair.com. (Coburg, OR)



Kevin Waite, K&M MOBILE RV REPAIR, LLC, is electrical and Mechanical Certified and a former Country Coach, LLC employee. Phone: 541-998-8132 (Hm); 541-953-6162 (Cell); Email: kvn.wt.7629@gmail.com. 10% member discount (Junction City, OR)

John Davis of JD RV SERVICES, provides technical support services, nationwide service center referrals and locator. Service on all brands of Highline RV’s; Parts and accessories; Chelsea PTO, Sauer-Danfoss, Eaton and custom built HYD components. CCFI members enjoy a 10% discount on parts and service. Phone: 541-306-6473; Email: jdrv1@yahoo.com; Web: www.jdrv1.com is a favorite Country Coach specialist and former CC, LLC service department employee. (LaPine, OR)


Doug Rutherford, former Service Dept Director, is available at RV Glass Solutions, as is Lauri Freeman (former CC, LLC service parts) and Belina Wildung (former CC, LLC service office). Other non-service former CC, LLC employees include: Dave Beaty, Mark Beaty, and Carol Taylor Clay. Discount on windshield replacement/glass repair/service work through nationwide network. 10% club discount on labor. Phone: 888-777-6778. Web: www.rvglasssolutions.com (Eugene, OR)

Former CC, LLC service favorite, Eric Olstrom, master tech/co-owner of PREMIER MOTOR COACH SERVICES along with Joe Cartwright, offer a 10% discount to members in good standing. New location at I-10 & Exit 264 (Palo Verde) on south side of I-10 next to McDonald's. Phone: 520-225-8155. Web: www.premiermcs.com. (Tucson, AZ)

Butch Williams, former CC, LLC Service Team Member, is Service Manager at FOUNTAIN RV in Lakeland FL 10% discount to Country Coach Friends Inc members. Phone: 888-264-6523, 863-984-9764. Web: www.fountainrv.com.  (Lakeland, FL)

Dale Raymond, Phone: 541-337-8771 (former CC employee). (Indio, CA)


Brian Vanderwalker, former CC, LLC manufacturing and electrical engineer, offers mobile service. Phone: 541-514-9000. (Indio, CA)

Hogan Mulgrave, a former CC service favorite, great in all areas of service, bus, electronics works full  time outside the industry, but is still able to help many of his long time Country Coach friends. Phone: 541-510-9223. (Eugene, OR)



PARTS RESOURCES

Country Coach Corporation, 135 East First Avenue, Junction City, OR; offers a robust parts department which includes parts specifically fabricated for Country Coach motorhomes, all makes and models of Country Coaches and CC Bus Conversions. Call the Parts Department at 541-234-2167. Web: www.countrycoach.com. Email: dbeaudry@countrycoach.com

Oregon Motorcoach Center has a stockroom of 1000s of parts, many are CC proprietary or obsolete at other locations. If OMC doesn’t stock the part, their staff and wide range of industry contacts will source the part for you. Phone: 541-762-1505.

Country Coach Prevost owner Miles Circo bought pallets of Prevost parts and information specific to the Prevost Conversion during the CC, LLC auction. Mr Circo’s purchase totaled about 2000 pounds of files, drawings, parts and about 40 GB of computer files. He also obtained electronic parts and printed circuit boards that were used in the 60000 series (pre-2004) Prevosts. Mr. Circo obviously he intends to recoup his expenses in securing this information but he has stated this is not intended to be a business for him, but rather a service to fellow CC Prevost owners. Email: mcirco@hughes.net

NW RV Supply, with two locations in Eugene, OR, offers new, used, surplus and obsolete RV parts. They ship throughout the US and Canada. Phone: 541-746-9092; 866-678-7467. Website: www.NorthwestRVSupply.com

Call Jerry OConnor, 775-742-4627, and the CCFI Club is happy to help you find someone who CAN help you with service or parts. This an international FMCA chapter of Country Coach owners and other brand frieds appreciates many wonderful business sponsors and the club serves as a conduit of information/liaison resource between its members and these business friends. Many partners of Country Coach Friends Inc  offer great discounts.  It is GREAT to have so many qualified service specialists with high-end service knowledge still available in this industry to care for your motorcoaches. This information may also be found online at www.countrycoachfriendsincorporated.com where there’s also a robust Business Directory where you can search by region for recommended/qualified services wherever you are. If you have your “Favorite Service Centers” that provides great care to your motorcoach, please share. Help CCFI compile recommendations of the BEST qualified service facilities nationwide. Email countrycoachfriendsinc@yahoo.com or let them know at the club website and share your service experience so other Country Coachers can benefit from your knowledge.

Monday, October 28, 2013

Where's Country Coach Specialist Chris Snyder Gone?

Chris Snyder, Assistant Service Manager
At work at Country Coach Corporation, Junction City, OR



 I was involved in Country Coach Inc / Country Coach, LLC life for nearly 20 years in Marketing before Country Coach LLC closed its doors. Through those years I occasionally crossed paths with Chris Snyder in airports as we both were traveling to and from motorcoach rallies. Later, when I invested a year helping out an RV club after CC, LLC closed it doors, many were the times a call came in from a coach owner asking for a referral for qualified service in Arizona. Chris Snyder is one of the Country Coach Specialists who always came to mind (Eric Olstrom was the other). Chris had quite a reputation for taking good care of people and if he didn't have the ability to address their coach issues, he always offered good help on where they might go. These last several months, however, if you were used to seeing Chris Snyder, of Snyder Mobile RV Service, in Tucson, you may have been wondering where he has gone.

On January 3rd 1989 Chris started at Country Coach in the bus conversion department as a plumber, installing appliances, fresh water lines, bay walls and Webasto heating systems. In 1992, he moved to the bus service department as a technician where he handled Prevost service repairs. Within two years, he became Team Lead responsible for a group of technicians. End of 2002, Chris  transferred to Tucson, Arizona as Country Coach, LLC's Southwest Dealer Service Representative. Chris said “my duties in that role were to handle warranty claims and train technicians and sales personnel on the operation of Country Coaches.” In July of 2007, Chris returned to Junction City to become service manager with 40 employees to oversee as he managed daily operations of the entire service department. In May of 2008, he moved back to Tucson and the job of dealer service representative until the closure of Country Coach, LLC.

Chris launched “Snyder Mobile RV” to help Country Coach owners with their service needs and traveled anywhere in Arizona with his mobile service. Chris and his family decided to move 'home' to Oregon, and he went to work as assistant service manager at Country Coach in 2013. Now he's relocated to Roseburg to be close to his family--tiring of that commute up I-5.


Country Coach Friends Incorporated Club is a a real gem and valuable resource these days as you are traveling in an area and wonder about a qualified service center capable of working on a motorhome of your caliber. Call  Country Coach Friends at 775-742-4627 and Jerry OConnor will be happy to share the information he has, or will find some answers for you. There are also over 120 recommended businesses on the CCFI website too in their Business Directory. The club is one of the friendliest growing FMCA international chapters in the U.S.   Learn more at www.CountryCoachFriendsIncorporated.com




Sunday, October 27, 2013

Guest Post: Motorhome Awning Repair and Motorhome Water Heater Thermostat



Guest Post: Tech Tips from Premier RV Services, Junction City, OR


AWNING REPAIRS
My driver side awning has become shredded, is there a way to replace just the awning or will I need to replace the awning components too? Would I take this to a canvas shop to fix  or can a service center handle the project? 

“I'd have to see it to be certain, but in most cases you can replace the awning without all the other components needing replaced. With brand, length, fabric type, color info, a repair center can order in a new canopy and install for you. Awning manufacturers will supply instructions on the correct torsion spring tension/installation details making the repair go fairly quickly.”  


WATER HEATER THERMOSTAT ADJUSTMENT
My motorhome’s water heater thermostat has the hot water set too hot. I don’t see where to adjust the temperature setting as I was able to do with my old motorhome?

“Most newer model coaches have Direct Spark Ignition (DSI) water heaters with a preset thermal contact type electric thermostat... Atwood and Suburban thermostats can be replaced with a different thermostat preset to a cooler temperature. A service center can order in the replacement thermostat and install it for you.”  

www.PremierRVServices.com

Friday, October 25, 2013

Your Country Coach Motorcoach's Number-What is it, Where is it?


My Country Coach Number?
A Word about that Number You’re Ask for on Reg Forms

Whenever you sign up for a Country CoachFriends Incorporated club rally one of the things we're always asked to list on the rally registration form is your Country Coach #.
 
If you're wondering what that number is and where it is located in your coach, look in the medicine cabinet in your Country Coach. You will find your Country Coach number on a label in the bathroom cabinet along with other information specific to your motorcoach. It is also listed as the serial number next to the entry door.

Your Country Coach Number sequence is tied to whichever Country Coach MODEL it is... Through 2009 each coach was assigned a CC# during its production process. It is not a club number as someone noted they had read somewhere recently; it is a specific identifying number of the former Country Coach manufacturer.

TRIBUTE: 70000 (five digit numbers began with 7-)

INSPIRE: 50000 (five digit numbers beginning w/ 5-)

ALLURE: 30000 (five digit numbers began w/ 3-)

INTRIGUE: 10000 (five digit numbers bagan w/ 1-)

LEXA,
AFFINITY, MAGNA, CONCEPT: Four digit numbers (5262, 6012, or 6015M, 6025A; L, M or A after number meant Lexa, Magna or Affinity)
 
RHAPSODY numbering began with an R (R-7, R-8)
 
CC PREVOST CONVERSIONS numbering began with 6 (6XXXX) and in the later years L (L-7, L-8, etc)
 
* The Mystique (Class A) and Max (Class C) were also built for a short time. Mystique numbering began with 8 (80001, 80002…). Before that time, simply Country Campers and Country Coach motorcoaches were built, many of which are still on the road today. I noticed one of these older models parked at Country Coach Corporation right now with a "for sale" sign in it....and I often see one of those sporty little Max Class C motorhomes around Junction City.

So….now the next time you're asked on a Country Coach Friends Inc rally registration form for your Country Coach number, a quick place to reference it is that bathroom cabinet door—or right next to the door on a plate is the “serial number” which is your CC#.  *For our Non-Country Coach Members, this info is of course irrelevant, and you can simply put the Brand, Model, Year and Length on the form in the appropriate spaces.